What is HeERO?



The HeERO project will prepare, carry-out and coordinate 112 eCall pre-deployment pilots at European level taking into account the common European standards defined and approved by the European Standardisation Bodies .

The pilot will start with a state-of the-art analysis of the eCall value chain to identify system implementation requirements and necessary infrastructure upgrades. The focus will be on in-vehicle system equipment interface, Telecommunication infrastructure (specifically 112/E112 related parts) and PSAP infrastructure.
Based on the analysis' results an implementation plan will be prepared for each country, to guide the service implementation and testing. Similarly eCall training manuals and emergency procedures will be prepared for the handling of in-vehicles E112 emergency calls.
This operation phase will happen in real-life situations and aims at testing the implemented components. The goal is to assess all systems required for the end-to-end operation of the pan-European eCall.
Tests results will be evaluated and deployment enablers/ barriers will be identified. These overall pilot outcomes will be included in the final recommendations for future eCall Deployment in Europe.

The Pilot countries
The HeERO 1 pilot includes National and International pilots involving Croatia, Czech Republic, Finland, Germany, Greece, Italy, Romania, Sweden and The Netherlands. HeERO 2 pilot gathers Belgium, Bulgaria, Denmark, Luxembourg, Spain and Turkey.

The project also includes cross-testing activities with the Russian ERA-GLONASS system. More than 100 eCall equipped vehicles will drive locally in the different participating Member and Associated States and internationally (multi-country) across participating Member and Associated States.

eCall Standards
HeERO will test and assess eCall available standards defined and approved by European Standardisation Bodies, namely ETSI MSG and CEN TC 278 WG 15.

In terms of specific eCall standards interfaces and protocols which will result from the pilot, these results will be transferred to the European standards Organisations (ESO) already involved with eCall standards (CEN and ETSI) to allow finalisation and fine-tuning of the eCall standardisation process. These specifications will also been disseminated to the eCall stakeholders not participating directly in the pilot through the European eCall Implementation Platform, by updating the "eCall Implementation Guidelines".
HeERO will also produce results which are operational updates and new working procedures for the emergency management structures. These outcomes will also been included in a new release of the "eCall Implementation Guidelines" and, most specifically, will be shared with European Emergency Services representatives using EENA networks and memberships.
In addition to the dissemination of results at European level, each participating Member State is also committed to share pilots' outcomes within their country through specific local dissemination activities.

HeERO will deliver a set of reports on eCall implementation and best practices which will help and accelerate the deployment of the service in the participating Member States and also in the countries not involved in the pilots. Therefore the most important long term impact in Europe is the deployment of a sustainable and interoperable eCall service across all countries. This will lead to increased road safety as eCall is one of the most promising road safety systems.


Further details