EU Emergency Services Workshop 2012
Each year, the EENA organises the EU Emergency Services Workshop that gathers European emergency services, public authorities and industry representatives. This 3-day conference aims at fostering sharing of best practices between the relevant stakeholders. National 112 systems and regulation were discussed during plenary sessions while operations and technical issues, including Next Generation 112, were addressed during parallel tracks. In 2012, the 112 Awards Ceremony was organised in conjunction with the conference and rewarded individuals and organisations particularly engaged in improving and promoting the European emergency number 112. The EU Emergency Services Workshop welcome about 320 participants, including about 150 emergency services and public authorities' representatives from all over Europe as well as other stakeholders such as telecom regulators and suppliers.
Presentations made during the session dedicated to the HeERO project: